Privacy Policy

Effective Date: July 1, 2026

Eramosa Physiotherapy Associates (“EPA”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when you visit our website or interact with us online.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information.

Information We Collect

Depending on how you use our website, we may collect the following types of information.

Information You Provide

You may choose to provide personal information when you:

• Complete a contact form
• Request information about our services
• Register for an event or webinar
• Subscribe to a newsletter
• Apply for employment
• Contact us by email or phone

This information may include:

• Name
• Email address
• Telephone number
• Mailing address (where applicable)
• Employment or education information (for job applicants)
• Any other information you voluntarily provide

Please avoid submitting sensitive health information through general website forms unless specifically instructed to do so.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General geographic location (based on IP address)

This information helps us improve our website and better understand how visitors use it.

Cookies

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance your browsing experience.

For more information, please review our Cookie Policy.

How We Use Your Information

We may use your personal information to:

• Respond to your inquiries
• Provide information about our services
• Process event registrations
• Improve our website and online experience
• Analyze website performance
• Send newsletters or marketing communications (only where you have consented)
• Evaluate employment applications
• Meet legal and regulatory obligations

Online Booking

Our website may provide access to third-party online booking services. When you use these services, your information is collected and managed by the applicable service provider according to their own privacy policies.

We encourage you to review the privacy practices of any third-party booking platform before submitting your information.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who assist us in operating our website or providing services, including:

• Website hosting providers
• Website analytics providers
• Email communication platforms
• Online booking providers
• Technology support providers

These service providers are required to protect your information and may only use it for the purposes for which it was provided.

We may also disclose personal information where required or permitted by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

While we take appropriate precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or embedded content. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Your Choices

You may:

• Decline non-essential cookies through our cookie preferences.
• Unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
• Contact us to request access to or correction of personal information that we maintain, where applicable.

Children’s Privacy

Our website is intended for a general audience. If personal information relating to a child is submitted through our website, it should be done by or with the consent of a parent or legal guardian.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.

Eramosa Physiotherapy Associates

Email: education@eramosaphysio.com

Phone: 519-767-9950

Mailing Address: 380 Eramosa Rd #28