What is Physiotherapy?

You can review our unique process Your Path to Improve Health

Physiotherapy is a primary care, autonomous, client-focused health profession dedicated to improving quality of life by:

Physiotherapy is anchored in movement sciences and aims to enhance or restore function of multiple body systems. The profession is committed to health, lifestyle and quality of life. This holistic approach incorporates a broad range of physical and physiological therapeutic interventions and aids.

The terms physiotherapy and physical therapy mean the same thing.

It is important to note that the term Physiotherapist is a protected term, and only licensed Physiotherapists can use this term.  Unfortunately, the terms physiotherapy and physical therapy are not protected, and therefore clients can be misled by false promotion of services.  Always ensure that you are receiving your physiotherapy or physical therapy by a licensed Physiotherapist.

Does Eramosa Physiotherapy Direct Bill?

YES, WE DO!  At Eramosa Physiotherapy, we offer the convenience of direct billing to your insurance company so that payment can be timely remitted back to you.  At the time of service, you are responsible for your payment and our administrative team will timely submit your treatment online to your insurance provider.  You will be directly reimbursed for any treatment that your insurance company provides coverage for.

 We always recommend that you contact your provider to determine whether or not you are covered and the amount which your provider will cover you for.  Most insurance companies will allow us to bill them directly.  However, if your insurance company doesn’t allow us to bill on your behalf, we will gladly provide you with the paperwork you need for reimbursement. 

Physiotherapy is not covered by OHIP at our sites.

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How is Physiotherapy Funded?

Many extended health care policies do provide physiotherapy coverage. However, we always recommend that you contact your provider to determine whether or not you are covered and the amount which your provider will cover you for. 

Physiotherapy is not covered by OHIP at our sites.

If there are any concerns with funding, we encourage you to discuss this with your physiotherapist.  Many conditions that we see are successfully treated in a timely cost-effective manner.  In order to expedite a quick recovery, we always give home exercises with detailed instructions and pictures, in addition to a resisted elastic band.

Do you treat Workplace Safety and Insurance Board Injuries (WSIB)?

Yes we do. Clients seen through WSIB have access to the same services as all of other clients.  We will assist you in gathering the necessary information for a successful WSIB claim, reducing any chance of out-of pocket expenses as a result of an unapproved claim.  We will work closely with your employer and doctor so that you can have a successful and safe return to work.  Please notify our administration upon booking that you are being funded through WSIB, and ensure that you have reported the work related injury to your employer.
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Do you treat Motor Vehicle Accident Injuries (MVAs)?

At Eramosa Physio, we believe in an active approach where you play a major role in your treatment.

Our Motor Vehicle Accident Program follows the scientific basis for tissue healing; there is an acute, a sub-acute and a chronic phase of healing*. In each phase you will receive education concerning:

  • the importance of your active role in complying with treatment
  • the importance of following through with treatment recommendations
  • the value of setting goals to help you to return to your previous level of activity


During your program, you will be evaluated on a monthly basis by a physiotherapist. Treatment will be delivered and progressed by a physiotherapist. In addition, you will be given the opportunity to have your functional abilities tested. The information that comes from this assessment will ensure a safe return to your pre-accident status.

Do I need a doctor’s referral for Physiotherapy?

No. Physiotherapists are considered Primary Health Care Providers, meaning Physiotherapist have the expertise to assess patients directly. However, if you have extended health insurance through your workplace it may require you to have a doctor’s referral for reimbursement of physiotherapy services. You may check by simply calling your extended health insurance or your employer.
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I received a doctor’s referral for another Physiotherapy clinic. Can I still come to Eramosa Physiotherapy?

Yes you can! As a client you can chose your physiotherapy provider. We offer convenient locations, early morning and evening hours and a skilled group of Physiotherapists who are leaders in their profession. You can be assured that our focus is on you as a client. We have a very large group of physicians that refer to our clinics, but our biggest and most valuable referral source is our returning patients and word of mouth.


Unfortunately there is a growing number of physiotherapy clinics owned by lawyers, physicians and other non – physiotherapists. If you are being sent to a new unfamiliar clinic, feel free to ask why. Ensure that there is not a conflict of interest with your referral.

Always ensure that your care is being provided by a Registered Physiotherapist.

What can I expect in the first treatment?

Your first appointment begins the unique process, Your Path to Improved Health. The first visit involves: “Clarifying your Injury/Complaint step”.  This includes:

The initial assessment is an integral piece of your Path to Improved Health. This is your opportunity to discuss why you are visiting our facility with your professional, skilled physiotherapist.

Our assessment includes:

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