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COVID-19 Updates & Procedures at Eramosa Physiotherapy Read More

Eramosa Physiotherapy: COVID-19

ERAMOSA PHYSIOTHERAPY IS OPEN & OPERATING WHILE IN THE PROVINCE WIDE LOCKDOWN.
An important message from the team at Eramosa Physiotherapy in response to the transition into the province-wide declaration of emergency and a stay-at-home order are in effect as of April 8 at 12:01 a.m
 
As Regulated Health Providers, all EPA physiotherapy clinics remain open for both in-person and virtual appointments. The health of our clients, staff, and visitors is considered a top priority at EPA.  Our clinics have heightened our cleaning protocols, well above the MOH standards, and our staff is equipped with PPE to ensure the protection of our clients and themselves.
 
In order to maintain a safe treatment environment for our clients and staff, we remind all clients that they should self-screen before EVERY appointment. We ask at this time if you experience any symptoms, please STAY HOME and access our VIRTUAL PHYSIOTHERAPY services.  We are happy to assist you with the transition to our Virtual Physiotherapy services if you wish. 
 
Upon arrival at the clinic, we ask that all clients wear a mask before entering, and sanitize hands IMMEDIATELY upon entry to the clinic. We ask that all persons maintain a safe distance between other clients and staff. At this time we ask that you bring all your belongings to your treatment room, and stay with your treating therapists. We can stay safe if we all work together.
 
An important message from the team at Eramosa Physiotherapy in response to the transition into the Province-Wide State of Emergency as of Jan 12th, 2021.
 
As Regulated Health Providers, all EPA physiotherapy clinics remain open for both in-person and virtual appointments. The health of our clients, staff, and visitors is considered a top priority at EPA.  Our clinics have heightened our cleaning protocols, well above the MOH standards, and our staff is equipped with PPE to ensure the protection of our clients and themselves.
In order to maintain a safe treatment environment for our clients and staff, we remind all clients that they should self-screen before EVERY appointment. We ask at this time if you experience any symptoms, please STAY HOME and access our VIRTUAL PHYSIOTHERAPYservices.  We are happy to assist you with the transition to our Virtual Physiotherapy services if you wish. 
Upon arrival at the clinic, we ask that all clients wear a mask before entering, and sanitize hands IMMEDIATELY upon entry to the clinic. We ask that all persons maintain a safe distance between other clients and staff. At this time we ask that you bring all your belongings to your treatment room, and stay with your treating therapists. We can stay safe if we all work together.
 
An important message from the team at Eramosa Physiotherapy in response to the transition into the Province-Wide Lockdown as of Dec 26th, 2020.
As Regulated Health Providers, all EPA physiotherapy clinics remain open for both in-person and virtual appointments. The health of our clients, staff, and visitors is considered a top priority at EPA.  Our clinics have heightened our cleaning protocols, well above the MOH standards, and our staff is equipped with PPE to ensure the protection of our clients and themselves.
In order to maintain a safe treatment environment for our clients and staff, we remind all clients that they should self-screen before EVERY appointment. We ask at this time if you experience any symptoms, please STAY HOME and access our VIRTUAL PHYSIOTHERAPYservices.  We are happy to assist you with the transition to our Virtual Physiotherapy services if you wish. 
Upon arrival at the clinic, we ask that all clients wear a mask before entering, and sanitize hands IMMEDIATELY upon entry to the clinic. We ask that all persons maintain a safe distance between other clients and staff. At this time we ask that you bring all your belongings to your treatment room, and stay with your treating therapists. We can stay safe if we all work together.
 
As of December, 14th, 2020 EPA clinics will be in the Red Zone. EPA remains open to both In-Person and Virtual Appointments. 
 
Eramosa Physiotherapy has in place and will maintain our COVID-19 Health Procedures that are over and above the MOH Guidelines. The health and safety of our clients, staff, and all visitors remains a top priority at Eramosa Physiotherapy.
 
Please review the below video as it outlines some important COVID-19 procedures that are in place at our clinics. Please feel free to contact us if you need to modify your schedule or if you wish to switch to virtual care at this time.
 
We look forward to continuing to help and support you on Your Path to Improved Health.
 
 

Our clinic/staff are doing the following:

  • telephone screens at the time of booking
  • increased technology, allowing both new clients and old clients to book online with specific therapists
  • continuation of virtual physiotherapy as a primary means at preventing the spread of COVID
  • changes to our billing policy to reduce the number of points of contact and include:
    • payment will be taken over the phone, e-transfers at some clinics, or at the time of your appointment using touchless system
    • all services are paid in advance, and we will bill EHC on your behalf, with payment directed to the policy holder
  • our administrative staff are using a heightened cleaning protocol of all high touch point surfaces in each zone of the clinic, like waiting rooms, washrooms, etc

When you arrive to appt:

  • where possible, please arrive alone and only 5 mins prior to the appt 
  • use washroom facilities at home to minimize traffic in the clinic
  • view the waiting room prior to entry to ensure that there is space for physical distancing
  • you will be directed to read the COVID screening questions posted
  • wear your own mask
  • sanitize your hands upon entry
  • we have limited waiting room chairs, if any all
  • our administrative team will be behind plexiglass and wearing masks
  • you will be directed to a dedicated treatment room/zone for you and your physiotherapist
  • your physiotherapist will be at minimum wearing a mask, and when appropriate further PPE will be utilized, like a face shield, gowns and gloves
  • your treatment session includes a heightened cleaning protocol of all high touch point contacts (contact) surfaces in your treatment room/zone 
  • we will be (attempting to be) very diligent with our treatment time to ensure we are on time for each patient and allow for proper clinic flow.